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Monisha Manikandan is a seasoned business analyst with over 13 years of diverse experience in the technology and service sectors. Currently serving as a Senior Business Analyst at Peet's Coffee since April 2020, Monisha has previously held various roles at Cognizant from May 2010 to April 2020, including ERP/EDI Application Support, Technical Lead, and Programmer Analyst. Monisha began a career in technical support at Sutherland Global Services in Chennai, working as a Technical Support Executive from November 2008 to May 2010. Monisha holds a Bachelor's degree in Computer Technology from the Coimbatore Institute of Technology, earned from 2005 to 2008.