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Kshama Jwala Kumar has four years of work experience in the software testing field. In 2019, they worked as a QA at PeerNova Inc. In 2018, they worked as a Software Test Engineer and Software Test Intern at AgShift. Prior to that, they worked as a Software Test Engineer at Société Générale from 2011 to 2018. During their tenure at Société Générale, they gained experience in manual and automated software testing and developed test scripts to automate the process of testing in Selenium WebDriver. Kshama also developed all lines of QA documentation including Test Plans, Test Cases, and Traceability Matrices.

Kshama Jwala Kumar obtained a Bachelor of Engineering (BE) in Information Science/Studies from Bangalore Institute of Technology between 2007 and 2011. Kshama then went on to pursue a Master of Science (MS) in Computer Software Engineering at International Technological University (ITU) between 2016 and 2018.