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Mario Palma has extensive experience in surveillance within the gaming industry, starting with the Viejas Tribal Gaming Commission from February 1999 to August 2007. Subsequent roles include serving as a surveillance professional at Pauma Gaming Commission from April 2009 to May 2016, followed by a position at Hollywood Casino Jamul from May 2016 to December 2017. Since January 2018, Mario Palma has been employed by Pechanga Gaming Commission, continuing to contribute expertise in surveillance operations.