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Shivam Singhal has worked as an Information Technology Administrator at Pearce Services since 2022. In this role, they have managed the ticketing tool for complaint management, conducted Windows OS installations, and configured VPN connections to allow remote access for users.

Prior to their current position, Shivam worked as a Senior Executive IT at Dwarikesh Sugar Industries Ltd from 2020 to 2022. In this role, they provided technical assistance with computer hardware and software, resolved issues for staff members, and logged bugs and enhancement requests.

Shivam Singhal completed their Bachelor of Computer Applications degree in Information Technology from CCS University from 2013 to 2016. Afterwards, they pursued their Master of Computer Applications degree in Computer Science from Dr. A.P.J. Abdul Kalam Technical University from 2017 to 2019.