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Lorraine Grindley is an experienced collections manager currently employed at Peabody since August 2023. Previously, Lorraine held the position of income manager at Tower Hamlets Community Housing from July 2020 to August 2023. Prior experience includes serving as head of customer accounts at Moat Homes Limited from August 2011 to November 2019, where Lorraine led a team focused on the recovery and maximization of rental income, as well as head of customer accounts at Moat Homes from 2011 to 2017. Additionally, Lorraine worked as revenue team leader at London and Quadrant Housing from March 2006 to August 2011, specializing in the maximization of rental income and performance monitoring.