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AHM Ashraful Alam Masud has extensive work experience in various roles within the retail industry. AHM Ashraful started their career in 1998 as a Finance and Marketing Coordinator at Mesers Shahaparan Trade & Commerce, where they managed the financial affairs of the store and explored new business opportunities. In 2002, they worked as a Retail Outlet Sales Advisor at Toys"R"Us, where they provided excellent customer service and maintained the store. AHM Ashraful then joined the Islamic Development Bank as a Departmental Secretary and Admin Officer, where they handled business correspondence and distributed office communication. In 2003, they became a Senior Sales Advisor and Admin Assistant at Alshaya Group, where they demonstrated strong sales and administrative skills. AHM Ashraful progressively moved up the ladder at Alshaya Group, taking on roles such as Assistant Store Operations Manager, Assistant Manager and Admin Controller, Assistant Store Manager, and Retail Outlet Operation Manager. In these positions, they excelled in profits and loss management, budget controls, sales, and marketing. AHM Ashraful also managed retail store teams, trained and coached employees, and ensured adherence to organizational policies and procedures. In 2020, they joined Little Angels Bangladesh as a Retail Operations Manager, where they were responsible for managing and monitoring retail outlet operations, maximizing sales, minimizing losses, and focusing on customer service. Currently, they are working at PDS Limited as the Head of Logistics Operations Manager, overseeing logistics management, establishing policies and standard operating procedures, and ensuring efficient materials handling. AHM Ashraful Alam Masud holds a postgraduate diploma in Human Resource Management and Supply Chain Management.

AHM Ashraful Alam Masud completed their education in various institutions over the years. AHM Ashraful obtained a Postgraduate Degree in 2021 from the Bangladesh Institute of Human Resource Management, specializing in Supply Chain Management (PGDSCM). Additionally, in the same year, they also earned a Postgraduate Degree in Human Resource Management (PGDHRM) from the same institute.

Prior to their postgraduate studies, Masud attended the Government College of Commerce in Chattogram from 1999 to 2001, where they obtained a Bachelor of Commerce (BCom) degree. During their undergraduate studies, they focused on subjects such as Accounting, Business and Management, and Economics.

Before entering college, Masud completed their Higher Secondary School Certificate from the Government Hazi Mohammad Mohsin College in Chittagong. This qualification was obtained from 1996 to 1998 and included coursework in English Literature, Accounting, Marketing and Business, Economics, and Geography.

During their secondary education, Masud attended Pomgaon High School in Monohorganj, Cumilla, from 1991 to 1996. AHM Ashraful received their Secondary School Certificate during this period, which covered English, Science, Accounting, Geography, Business, and Global Studies.

For their primary education, Masud attended the West End High School in Dhaka, Bangladesh, from 1985 to 1990. AHM Ashraful acquired a Primary School Certificate, with a curriculum that included Bengali, English Literature (British and Commonwealth), Mathematics, Geography, Business, and Global Science.

It is worth noting that there is an additional mention of Masud earning a Bachelor of Commerce degree from the Government College of Commerce in Chattogram. However, the specific dates for this degree are not provided.