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RKL Pacetti is an experienced IT professional with a diverse background in technical support and IT services. Currently serving as a PC Technician at firstPRO, Inc. since April 2023, RKL has also held the position of IT Support Specialist at PCS since January 2022. Prior to these roles, RKL worked as an IT Technician in the Ops Tech IT Department at Amazon from April 2018 to April 2022. RKL's experience further includes serving as an Associate at Wawa, Inc. from June 2006 to July 2013, showcasing a long-standing commitment to customer service and technical expertise.