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Ilona Korkosz has extensive experience in customer operations and management within the pharmaceutical sector, currently serving as Associate Director of Customer Operations at PCI Pharma Services since December 2005. Throughout a progressive career at PCI, Ilona has held multiple managerial roles, overseeing cross-functional teams across various locations and consistently driving efficiency and compliance in operations, packaging, and data management. Previous experience includes positions as Warehouse & Logistics Manager and Medical Office Secretary at Silesia-Med, contributing strong administration and customer service skills. Early career foundations included retail experience at Dunnes Stores.