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Norah Hidara is an experienced professional in business operations and analysis, currently serving as Team Lead at Payworks Payroll Services Canada since September 2020, where leadership focuses on improving internal stakeholder experiences and optimizing processes. Prior to this role, Norah held various positions, including Business Operations Analyst and Business Analyst, where responsibilities involved liaising between business and technical teams and utilizing Agile methodologies. With a background at RAPID RTC and Manitoba Public Insurance, Norah has demonstrated strong analytical and management skills, overseeing product functionality and ensuring operational efficiency. Educational qualifications include a Certificate with Honours in Business Analysis from RRC Polytech, a CIM Certificate in Management and Administration from the University of Manitoba, and a Business Administration Diploma in Marketing from RRC Polytech.