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Phaelen Nagley has a diverse work experience spanning over 15 years. They began their career as a Sales Associate at SoxBox Accessories Inc. in 2006. From there, they moved on to working as an Account Administrator at Birks & Mayors Inc. from 2008 to 2010, where they managed high-profile accounts and provided support to the sales team.

In 2010, Nagley joined CAE Healthcare as an Administrator, where they provided support to the president, directors, and managers. They also acted as an executive assistant to the president and handled tasks such as coordinating meetings, travel arrangements, and expense reports. Additionally, they created form templates for healthcare workshops.

Nagley then returned to Birks & Mayors Inc. in 2011 as a Corporate Sales Account Executive, managing a large portfolio of high-profile corporate clients. They customized programs to meet client needs and maintained a healthy sales funnel. After leaving Birks & Mayors Inc. in 2013, they worked as an Administrator at F.C.I. LTD in 2015, overseeing day-to-day operations and handling administrative duties.

In 2016, Nagley joined DataCandy as an Account Manager and later transitioned into an Inside Sales role. They stayed with the company until their employment at Paystone in 2019. At Paystone, Nagley worked as a Customer Success Manager before being promoted to Manager, Customer Success in 2021. In their current role, they manage the strategy for account management for key accounts and define operational needs for the department. They also define customer success KPIs and ensure they are trending in the right direction.

Overall, Phaelen Nagley has a strong background in customer success, account management, and administration, with extensive experience in managing key accounts and providing support to sales teams.

Phaelen Nagley began their education in the year 2000 at Centennial College. Phaelen pursued a D.E.C. degree, although the specific field of study is not mentioned. After completing their studies at Centennial College, they enrolled at Concordia University in 2002 and completed their education there in 2005. The degree they earned at Concordia University is not specified. In 2007, Phaelen Nagley attended the Greater Montreal Real Estate Board, where they obtained an Affiliated Real Estate Agent Certificate. Details about their field of study during this time are not provided.