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Jean-Marc Michaud has diverse work experience in various companies. In 2011, they worked as a Statistical Survey Operations Interviewer at Statistics Canada | Statistique Canada. Jean-Marc continued this role until 2012. In 2014, Michaud joined Manulife as a Customer Service Representative and stayed until 2015. Later, they returned to Statistics Canada | Statistique Canada and worked as an Administrative Assistant for the recruitment manager for the 2016 CENSUS - North Bay regional office. In this role, they conducted interviews, evaluated candidates, managed the help line, and performed administrative tasks. From 2015 to 2017, they served as a Statistical Survey Operations Interviewer and Bilingual Senior Interviewer, where they organized tasks, provided training sessions, supervised telephone interviewers, and reviewed candidate inventories. In 2019, Michaud became a Compensation Advisor at Statistics Canada | Statistique Canada, responsible for initiating employee pay, answering pay-related queries, managing leave, calculating top-up payments, and reviewing employee pay. Currently, they are working as a Technical Support Specialist at Paystone since 2022.

Jean-Marc Michaud attended Seneca College from 2012 to 2014, where they studied Events and Media Production. No specific degree was mentioned.