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Etienne Raymond is an experienced IT professional with a strong background in technical support and operations management. Currently serving as IT Operations Manager at epay, a Euronet Worldwide Company, since August 2013, Etienne oversees IT operations for France, Belgium, and Luxembourg, as well as IT administration and product operations. Prior experience includes roles as Technical Support Manager at epay, where management of a diverse team was key, and Support & Deployment Engineer at Ingenico, focusing on project delivery for the UK and Ireland. Etienne also held positions at eServGlobal as Customer Support Manager and Support Team Leader, at Ferma as Level 2 Support Engineer, and at Apple as Technical Support. Academic credentials include an Ingénieur in Electronics from ENIB and a DUT in Electrical Engineering and Industrial Computing from IUT GEII Bordeaux.