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Joshua Shappell currently serves as the Lead Customer Support Analyst at Payscale since February 2022, having previously held the role of Senior Customer Support Analyst. Joshua's professional history includes consulting at FutureSense, LLC, and a position as Head of Compensation at Post Acute Medical. Additional experience encompasses roles at Royal Caribbean Cruises Ltd. as Lead Compensation Analyst, various positions at TE Connectivity including Total Rewards Analyst III and Global Compensation & Benefits Analyst II, and a brief tenure as a Wealth Advisor at Diamond Wealth Advisors. Starting as a Financial Advisor Trainee at Edward Jones, Joshua also served as a Compensation Analyst and Business Analyst at RITE AID and worked as Finance Manager at Christian Light School, overseeing bookkeeping and administrative duties. Earlier career experience includes working as a Financial Representative at Keystone Financial Management. Joshua obtained a Bachelor of Science degree in Business Administration with a focus on Finance and Personal Financial Planning from Shippensburg University of Pennsylvania.