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Jenn Flowers is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Payscale since December 2022. In this role, Jenn partners strategically with Payfactor and MarketPay clients, managing all post-sales activities to ensure client satisfaction and success through effective project management and problem resolution. Previous experience includes serving as a Marketing Account Manager at CrossCountry Mortgage, LLC, where Jenn oversaw the onboarding of new Loan Originators, and an Account Development Manager at O.C. Tanner, focusing on relationship-building and client satisfaction. Jenn also held various sales and customer service roles at notable companies including Cox Communications, AT&T, Verizon Wireless, and HSBC, demonstrating a strong background in sales and team leadership. Educational credentials include studies at Hondros College of Business.