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Erica El Hilali, MBA, AAP, ACBP is an accomplished professional with a diverse background in client services, account management, and leadership roles across various industries. With a strong focus on customer satisfaction and driving results, Erica has successfully led teams, developed new revenue streams, and improved operational efficiencies. Erica's expertise in strategic planning, technology, and client engagement has consistently delivered growth and success for the companies Erica has worked with. Additionally, Erica's experience in community service as a Board Treasurer and Executive Director showcases their commitment to giving back and making a positive impact.