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Dan James has over 16 years of experience in IT infrastructure and security. Dan worked at Handepay from 2006 to 2022, holding various roles such as IT Trainee, IT Administrator, Infrastructure and Support Manager, and finally as Infrastructure and Security Manager. In 2022, they joined PayPoint plc as the Head of Security (IT) and later transitioned to the role of Head of Infrastructure and Security in 2023.

Dan James completed a Bachelor's Degree from The Open University from 2010 to 2015. The field of study is unspecified.