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Syed Ali Zain is an accomplished professional in customer success and relationship management, currently serving as the Customer Success Lead at Payoneer since February 2020. In this role, Syed Ali Zain has successfully led a team that enhanced customer retention by 15% and drove revenue growth by 67%. Previous experience includes roles as a Senior Customer Success Manager at Payoneer, where relationships with key SMB clients were maximized, and as an Enterprise Technical Success Manager and Project Manager at Humanity.com, Inc. and PixFill, respectively, both focusing on client satisfaction and retention. Early career stages included positions at Digital Globe Services and TRG - The Resource Group, where sales and customer service excellence were emphasized. Syed Ali Zain holds a Bachelor of Commerce degree in Accounting from Superior College.