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Grigory Timchenko is an experienced professional with a diverse background in customer care, technical support, and sales management. Currently serving as a Customer Care Associate at Payoneer since April 2024, Grigory previously worked as a Technical Support / Field Application Engineer at M.D. Mechanical Devices Ltd., where responsibilities included global technical support and improving customer satisfaction. Grigory’s role as a Customer Success Manager at Würth Group involved successful SAP project implementation and employee onboarding, significantly enhancing productivity and reducing troubleshooting requests. Former positions include Business Development Manager at Würth Group, Key Account Manager at Sharp Electronics Russia, Senior Sales Manager at Microbit, and Category Manager at Ultra Star, showcasing a strong track record in sales growth, channel development, and operational management. Educational qualifications include studies at Peter the Great St.Petersburg Polytechnic University and St. Petersburg State University of Telecommunications.