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Comfort Dintoe is an experienced professional in customer service and support, currently serving as the Customer Delight Support Team Manager at Paymentology since June 2015. In this role, Comfort Dintoe leverages strong problem-solving skills to provide business insights and recommendations, supervises and trains team members to enhance customer satisfaction and retention, and collaborates to develop effective processes for sustained results. Previously, Comfort Dintoe worked as a Customer Delight Expert at Paymentology, addressing user assistance requests and managing client relationships while ensuring adherence to service level agreements. Prior experience includes serving as a Service Desk Analyst at T-Systems, where Comfort Dintoe provided timely responses to customer inquiries. Comfort Dintoe holds a certification in End User Computing and CompTIA A+ from the T-systems ICT Academy.