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Margaret Wray is a seasoned professional in customer support and benefits management, currently serving as Benefits Team Lead at Paylocity since May 2022. With a strong background at Paycor as a Payroll Customer Advocate, Margaret demonstrated exceptional skills in managing client inquiries related to payroll and HR issues before advancing to a hybrid support role. Previously, Margaret held various managerial positions at SYKES, where responsibilities included overseeing customer service representatives and maintaining high performance standards across multiple teams. Early career experience at Frontier Communications provided a solid foundation in customer service excellence. Margaret's educational background includes a High School Diploma from Flagler Palm Coast High School and studies at Daytona State College.