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Andrei Billaut is a skilled professional with a strong background in client services and technical support. Currently serving as Client Services Team Lead at Paylocity since July 2021, Andrei has excelled in handling client inquiries and requests. Previously at Ellucian, Andrei provided tech support for higher education institutions, troubleshooting hardware and software issues. Early career experiences include a role as a Sales Counselor at LA Fitness and serving as the Student Body President at Seminole State College of Florida, where Andrei focused on improving student life and resource accessibility. Andrei holds a Bachelor of Applied Science in Cyber Security, alongside multiple degrees in Information Technology and General Studies from Seminole State College of Florida and Crooms Academy of Information Technology.