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Monica Harrell has over 10 years of work experience. From 2018 to present, they have been employed at PayIt as the Sr Manager of Release Management, Program Manager, and Senior Client Manager. From 2013 to 2018, they were employed at Cerner Corporation as the Engagement Owner of Population Health, Consultant of Population Health, and Analyst of Pharmacy. From 2012 to 2013, they were employed at Boone County Family Resources as the Community Skills Specialist/Supported Living Assistant. From 2011 to 2012, they were employed at Great Southern Travel as a Leisure Travel Consultant. From 2009 to 2011, they were employed at the University of Missouri as an Ag Alumni Association Intern.

Monica Harrell obtained a Bachelor of Science in Hospitality Administration/Management from the University of Missouri-Columbia in 2010. Monica then went on to obtain a Graduate Certificate in Nonprofit Management and a Graduate Certificate in Grantsmanship from the same university in 2011 and 2012, respectively. In 2017, they obtained a Project Management Professional (PMP) certification from the Project Management Institute. Additionally, they have obtained numerous certifications from LinkedIn and The Forem, including "Banish Your Inner Critic to Unleash Creativity" (2021), "Persuading Others" (2021), "Writing in Plain Language" (2021), "Communication Foundations" (2021), "Effective Listening" (2021), "Building Resilience" (2020), "Critical Thinking for Better Judgment and Decision-Making" (2020), "Developing Your Emotional Intelligence" (2020), "Embracing Unexpected Change" (2020), "Why Trust Matters with Rachel Botsman" (2020), and "Level Up" (2022). Lastly, they hold a Qualified Developmental Disabilities Professional certification from the State of Missouri and a Certified Scrum Product Owner (CSPO) certification from the Scrum Alliance.