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Matthew Stephan serves as the Senior Manager of Customer Success at Paycor, overseeing the Enterprise Client Success division for a SaaS HCM Platform with a business portfolio exceeding $60M. Previously, at Bizzabo, Matthew held multiple roles, culminating in Director of Enterprise Customer Success, where responsibilities included managing a $20M client portfolio and enhancing the customer journey for improved retention and value delivery. Prior experience includes significant achievements in customer success and account management at JW Player and a role as a Business Specialist at Apple Inc., where Matthew facilitated large-scale hardware and service rollouts. Matthew holds a BA in Political Science from Miami University.