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Tamara L. Hall serves as the Director of Client Services at Paychex since July 2003, focusing on client partnerships for growth and success. Prior roles at Paychex include Director of Taxpay & ENS Product Services, where Tamara implemented IT best practices to improve incident management, and Director of Shared Services Operations Support, overseeing initiatives that enhanced revenue, productivity, and customer satisfaction. Earlier experience includes Senior Manager of Enterprise Support at Rochester Gas & Electric, where Tamara established partnerships to align IT services with business needs. Tamara holds an MBA in Marketing & Organizations and Markets from the University of Rochester and dual Bachelor's degrees in Computer Science and Psychology from the State University of New York at Oswego, along with additional executive education from the University of Virginia Darden School of Business and Paychex Leadership Development.