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John Ling is an accomplished principal engineer with extensive experience in systems design, integration, and project management. Currently at Pay360 since 2015, John has previously held senior technical roles at Symantec Cloud Services and Messagelabs Ltd, focusing on service design, infrastructure support, and team leadership. Notable achievements include leading a successful data center consolidation project that saved the company nearly $200,000 per month and improving infrastructure reliability from 25% to 0% in two months. John's diverse technical expertise and capacity for stakeholder collaboration have been pivotal in driving project success across various organizations, enhancing operational efficiency and customer satisfaction.