Pavlo Iusim has a diverse work experience in technical support and system administration roles. Pavlo started their career as a System Administrator at Vikter in 2004 and then moved on to work as a System Administrator at Zolotoy Gepard from 2005 to 2007.
In 2007, Pavlo joined Genesys as a Technical Support Engineer, where they handled Tier2 service requests, escalations, and conference calls with large customers like British Telecom, Vodafone, and IBM. Pavlo specialized in Genesys Framework and Reporting, including real-time and historical reporting, system design, and load balancing planning. Additionally, they obtained certifications in System Consultant roles and received training in various Genesys products.
In 2017, Pavlo joined IBM as a Senior Technical Support Engineer in the Aspera division. Pavlo provided technical assistance to customers on Aspera software and environment-related issues, such as installation, configuration, troubleshooting, and high availability implementation. Pavlo also gained experience in MySQL database performance tuning and assisted in the implementation of custom solutions via Aspera API. Furthermore, they worked on integration with cloud platforms like AWS, GCP, Azure, and IBM Cloud, collaborated with cross-functional teams, and contributed to the knowledge base.
Most recently, Pavlo joined Paxos in 2021 as a Technical Support Engineer, where their responsibilities are not specified.
Pavlo Iusim obtained a Bachelor's degree in Microelectronics from Kiivs'kij Derzhavnij Universitet Tehnologij ta Dizajnu, where they studied from 2000 to 2004. In addition to their formal education, Pavlo also holds several certifications in various fields, such as Go from Sololearn in November 2022, Machine Learning with Python from IBM in April 2021, Business Transformation with Google Cloud from Coursera | Google in March 2021, and Developing Applications with Google Cloud Platform from Coursera | Google in March 2021. Pavlo also obtained certifications from IBM, including IBM MQ Developer Essentials in March 2021, Introduction to Containers, Kubernetes, and OpenShift (CC0201EN) in December 2020, Docker Essentials (CO0101EN) in October 2020, and IBM Cloud Private Infrastructure and Architecture in July 2020. Furthermore, Pavlo acquired certifications from LinkedIn, Coursera, and IBM in Python Parallel Programming Solutions, IBM Aspera Console Administration, Python 101 for Data Science (PY0101EN), IBM Data Science Professional Certificate Specialization, Python for Everybody Specialization, Introduction to Operations Management, Managing Social and Human Capital, Introduction to Corporate Finance, Introduction to Financial Accounting, and Introduction to Marketing between 2019 and 2018.
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