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Karen Webster has over 30 years of work experience, starting in 1985 as the Chief Operations Officer at CEFCU. Karen held various positions within the company, including Vice President of Human Resources. In 2006, they became the President/CEO of Eye Care for Animals, which was later acquired by Pathway Vet Alliance in 2017. Currently, they serve as the Chief Experience Officer at Pathway Vet Alliance, where they work closely with the CEO and other team members to enhance the experience of clients, patients, and the organization as a whole.

Karen Webster obtained a Bachelor of Arts degree in Business Administration and Management from Western Illinois University in 1989. Karen later pursued a Master's degree in Business Administration, Management, and Operations from the University of Illinois Urbana-Champaign, which they completed in 1991. Additionally, Karen Webster has a Certification in Employee Relations Law from The Institute for Applied Management & Law. The specific details regarding the obtained month and year of the certification are not provided.