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Shannon Austin has over two decades of experience in various managerial roles in retail and hospitality industries. Shannon possesses exceptional customer service skills and demonstrates the ability to handle high-pressure situations with a calm demeanor. Shannon has a track record of exceeding company goals and developing staff to higher positions within the organizations Shannon has worked for. Shannon has experience in managing promotions, retail ordering, training, and merchandising. Their expertise in creating engaging relationships with clients and leading virtual training calls showcases their strong leadership and communication skills.