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Simon Roger has extensive experience in customer support and operations management, currently serving as the Head of Support at Passion.io since May 2024. Prior to this role, Simon held the same title at Typeform.com from June 2019 to April 2024. Additional experience includes positions as Operations Manager at CCC Barcelona Digital Services S.L.U. and Voxpro, as well as Customer Support Manager at Zazzle and Big Fish Games. Early career roles encompass customer support leadership at Starwood Hotels & Resorts and training specialization at RCI | Vacation Exchange. Simon holds a degree in International Commerce, Strategy, Economics, and Marketing from University College Cork, along with specialized studies in Organisational Behaviour and Marketing at Sciences Po.