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Abdullah A. is an experienced Information Technology Specialist currently working at Passion Dental since April 2023, where responsibilities include troubleshooting hardware, software, and network issues, as well as managing server and network infrastructure. Previously, Abdullah held roles at CSI Companies as a Help Desk Specialist and at TEKsystems as a PC Technician, contributing to the Trinity Health of New England Epic Implementation and managing small technology projects. Prior positions at Amazon involved supporting daily operations as a Process Assistant, while at The Home Depot, various roles including Department Supervisor and Special Services Supervisor focused on customer service and team development. Abdullah holds a Bachelor's degree in Computer Information Systems from Southern New Hampshire University and an Associate's degree from Holyoke Community College.