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Jelena Petrovic has worked as a Customer Support Specialist at Passendo since August 2021. Previously, they worked as a Client Success Manager and a Business Development Representative at Pathway Automated Insurance Communication from December 2019 to August 2021. Before that, they worked as a Consultant at CBS International Serbia from May 2019 to December 2019. Their work experience also includes a role as a Sales Representative at TikTak Solutions from November 2017 to March 2019.

Jelena Petrovic pursued their education in a chronological manner. Jelena completed their Bachelor's degree in International relations from the University of Belgrade, Faculty of Political Sciences, from 2013 to 2017. Their field of study during this period was Political Science and Government.

Following their undergraduate studies, Jelena went on to pursue a Master's degree in Business Administration and Management, General. Jelena attended the Faculty of Organizational Sciences from 2017 to 2021.

In addition to their academic qualifications, Jelena obtained several certifications to enhance their skills and knowledge. In 2019, they acquired a certification as a Real Estate Broker/Sales Agent from the Ministry of Trade, Tourism and Telecommunications. Furthermore, in the same year, they obtained a Copywriter certification from Campster. Prior to these, in 2020, Jelena completed a certification in Introduction to Programming at Campster.

Based on the provided information, it can be determined that Jelena Petrovic has a strong educational background in both political science and business administration, with additional certifications in real estate, copywriting, and programming.