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Carlos Jose Hinojosa, CPC, CCA, currently serves as a Patient Access Representative at Pascack Valley Medical Center, focusing on insurance eligibility and referral authorizations using ICD-10 and CPT codes since January 2021. Prior experience includes a role as a Medical Customer Service Representative at Bio Reference Laboratories Inc., where communication with medical facilities regarding lab test results was key. Carlos also worked as a Sales Associate at a Home Goods Retailer and held an inventory control position at Nova Optical Lab. Educational accomplishments include a Bachelor of Applied Science degree in Health Information/Medical Records Administration and an Associate's degree in Health Information/Medical Records Technology, both obtained from Lincoln College of New England-Southington, along with a Certificate as a Medical Insurance Specialist from Lincoln Tech.