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Steve Chrabaszewski is a seasoned executive with extensive experience in operations management within the business process outsourcing (BPO) and contact center industries. Currently serving as Chief Operations Officer and Executive Vice President of Partner Operations at PartnerHero since January 2021, Steve has previously held senior leadership roles at Windham Professionals Inc. and Optum, where Steve managed large teams and significant P&L responsibilities. With a career spanning over 25 years, Steve has demonstrated a strong ability to drive customer satisfaction, achieve key performance indicators, and deliver solid financial results. Educationally, Steve holds an M.B.A. from Northern Kentucky University and a Bachelor's degree in Biological Sciences from the University of Cincinnati.