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Saket C. is an Information Technology Support Analyst at PAR Technology since July 2023, specializing in problem-solving for Point-of-Sale hardware and software. Prior experience includes roles as an Information Technology Help Desk technician at Pet Valu, a Desktop Support Specialist at FlexITy Systems Ltd, and an Incident Response Analyst at CIBC, where Saket handled technical support, incident management, and troubleshooting across various platforms, including MS Office and Citrix. Previous positions also include working as a Technical Support agent at Shaw Communications and an IT Support Technician at Heritage Skills Development. Saket holds multiple graduate certificates in IT Network Security and Project Management from Conestoga College and Centennial College, as well as a Bachelor of Science in Information Technology from R. D. National College.