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Tom Murphy is an experienced professional in customer success and product management with a strong background in data analysis and supply chain management. Currently serving as the Head of Customer Success at Parspec since March 2022, Tom previously worked as a Product Manager at Synapse Studios, where product launches and user experiences were significantly improved through thorough research and UX planning. Tom's tenure at KATERRA included roles such as Product Manager for Project Ops and Senior Analyst for Special Projects, where a data management tool was developed to enhance project tracking and key metric reporting. Educational qualifications include a Bachelor's Degree in Logistics, Materials, and Supply Chain Management from the W. P. Carey School of Business at Arizona State University. Tom also has experience in research assistance and event coordination during academic years.