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Benjamin Eriksson currently serves as Verksamhetschef at Parks and Resorts Scandinavia AB since March 2020, overseeing the Nöjesbokningen division that handles booking and support for several popular attractions, including Kolmårdens Djurpark and Gröna Lunds Tivoli. With extensive experience at Kolmårdens Djurpark since 2009, Benjamin has held multiple leadership roles, including Verksamhetschef for Gästservice, where responsibilities included managing ticket sales, guest relations, and ensuring outstanding visitor experiences. Previous positions also encompass roles at Transportstyrelsen as a Handläggare and early roles in ticket sales and entry management at Kolmården. Benjamin has consistently focused on enhancing guest experiences at various entertainment and hospitality venues throughout a career dedicated to customer service excellence.