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Ivory Welcome, MBA, currently serves as a Healthcare Management Trainer at Parkland Community Health Plan, where responsibilities include developing and delivering training curricula for new hires and overseeing system upgrade trainings. Prior experience includes roles as a Teacher at Dallas Independent School District, an Area Manager at CareNow where a profitable clinic launch was executed, an Assistant Store Manager at Target focusing on sales growth, and as Center Operations Director at Concentra Medical Centers, enhancing patient experience ratings significantly. Ivory Welcome holds a Master's degree in Business Administration with a specialization in Healthcare Administration from Baylor University, a BA in Psychology from Southern Methodist University, and a recent DevOps Bootcamp Certificate from The University of Texas at Dallas.