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Monika Sharma is an experienced Operations Manager at Park Group of Hospitals, where responsibilities include career growth management for a team of 45 and overseeing operational excellence. Previously, Monika held positions such as Team Leader at Fortis Hospitals and Team Leader-Operations at Serco, demonstrating strong people management skills and operational oversight. A background in customer service roles, including positions as Assistant Manager at Global Tycoons and Quality Analyst at Serco, showcases expertise in team coaching, performance tracking, and process improvement. Monika's educational qualifications include an M.A. in English from Kurukshetra University and an M.B.A. in Marketing and Information Technology from Maharishi Dayanand University.