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Satu Laukkanen is an experienced professional currently serving as a Library Service Planner at Pargas stad - Paraisten kaupunki since May 2018, responsible for communication, customer service, and maintenance of the library's IT systems, including the Finna web library. Previously, Satu worked as an Information Specialist at the City of Turku for a year and has extensive experience as a Freelance Worker in culture from January 2013 to December 2017, focusing on management and economics. Early career roles included positions as a Sales Agent at Tallink Silja Oy and a Promotor at Legioona Oy, along with work as a Cashier at Osuuskauppa Varuboden-Osla Handelslag. Satu is pursuing a Master of Science in Computer Engineering at ?bo Akademi University while also holding a Master of Arts in Comparative Literature from the same institution.