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J.C. Arroyo has worked in a variety of roles since 2007. J.C.'s first job was as a Tech Support at ePLDT Ventus in 2007, followed by a Customer Service Representative at kgb in 2008. In 2018, they worked as a Social Media Evaluator at Appen, and then as a Logistics Assistant- Customer Service at Parcelpoint. In 2019, they became a Junior Lead Generation Researcher at TaskDrive and a Freelance- Lead Generation Specialist.

J.C. Arroyo has an undergraduate degree in Hotel, Motel, and Restaurant Management from San Pedro College of Business Administration from 2004 to 2005. In 2017, they obtained certifications from Google Digital Garage- The Online Marketing Fundamentals, eMarketing Institute's Online Marketing Course and Certification, SEO Certification and Course, Search Engine Marketing Course and Certification, and Social Media Marketing Course and Certification.