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Bilal A. has extensive work experience in various roles and companies.

In 2019, they worked as a Customer Service Advisor at Carphone Warehouse for two months.

In 2020, Bilal joined Amazon Logistics as a Graduate Shift Manager from September 2020 to January 2021. Bilal then served as a Shift Manager Delivery Ops from January 2021 to August 2021. Finally, they held the position of Continuous Improvement Manager (ACES) from August 2021 to March 2023.

In 2023, Bilal started working as the Head of Performance at Parcel2Go.com.

Bilal A. completed their Bachelor of Engineering (BEng) degree in Mechanical Engineering at Lancaster University from 2017 to 2020. In addition to their degree, they obtained the Lancaster University Digital Skills Certificate from the same institution in 2020. Later, in 2021, Bilal A. enrolled at the University of York to pursue an MSc in Computer Science with Artificial Intelligence, which they are expected to complete in 2023. Furthermore, they obtained several certifications, including the Software Engineering Virtual Experience from J.P. Morgan, the Civil Engineering Virtual Internship from John Holland, and the Open-Access Design Virtual Experience Program from Boston Consulting Group (BCG), all in July 2020.