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Nghi Tran has extensive work experience in customer success management and business development. They started their career in 2017 at JobHopin Asia in a business development role. In 2018, they joined KAMEREO as the Head of Customer Success, and later took on the role of BtoC/Partner Relations Manager. Since 2021, Nghi Tran has been working at Parcel Perform as a Senior Customer Success Manager.

Nghi Tran studied English (Business & Tourism) at Saigon University.