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Mason Jackson has a range of work experience in the technology and investment divisions. Mason started their career at Russell Investments in 2007, where they held various roles including Technical Analyst, Production Systems Manager, and Manager of Application Support. From 2012 to 2016, they worked as an Associate Director of Application Support Management. Mason then became the Director of Global Application Support from 2016 to 2018. In 2018, Mason joined State Street as a Cloud Infrastructure Operations Engineer for a brief period. Mason then returned to Russell Investments as the Director of Investment Division Technology until 2020. Currently, Mason is the Director of Application Support at Parametric, where they have been working since April 2020.

Mason Jackson pursued their Bachelor's degree at Oregon State University from 1998 to 2002. Their area of study was Management Information Systems (MIS).