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Quyen Dao is an experienced professional in the healthcare and energy sectors, currently serving as an Order Entry Specialist at Paragon Energy Solutions since November 2020. Simultaneously, Quyen has been working as a Pharmacy Technician and Reporting Analyst at Independent Pharmacies since February 2015, focusing on daily volume reporting, process improvements, inventory control, and various financial responsibilities. Prior roles include Analyst at Humana, where expertise with Verint WFM and quality reporting were developed, and Associate Resource Management Analyst at Express Scripts, where Quyen collaborated with developers on process improvements and scheduling. Earlier experience as a Business Planning Analyst at Medco Health Solutions Inc involved forecasting, performance management, and client commitment reporting.