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Matthew Ricks has over 24 years of experience in providing complex IT solutions for small, medium, and enterprise clients. Matthew has worked as a Global Sales professional at Paragon Micro since May 2009, where they focus on consulting with clients and strategizing on IT hardware, software, and services. Prior to that, they worked at CDW as a Senior Executive Account Manager from April 1998 to May 2009. Before their career in IT, Matthew worked as an Operations Manager at Successories from June 1996 to March 1998, where they managed a team of 20 employees and was responsible for hiring, training, purchasing, and sales. Matthew also has experience as a Counselor and Youth Worker at Spectrum Youth and Family Services from October 1990 to June 1996, specializing in working with at-risk teens and providing counseling sessions on various topics.

Matthew Ricks completed their Bachelor's degree in Social Work and Sociology at the University of Iowa from 1987 to 1990. Prior to that, they attended St. Ambrose University from 1985 to 1987, although no degree or field of study information is available for this period. Matthew also completed high school at St. Charles High School in St. Charles, IL, from 1981 to 1983, but no degree or field of study information is available for this level of education.