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Karen West is currently the Head of HR at Paragon Customer Communications, a global provider of technology-based service solutions. Before joining Paragon, they served as the Head of HR at WIlliams Lea CCM Limited and as an HR Business Partner at Bertram Group. Prior to that, they worked as an HR Business Partner at Atalian Servest and as an HR Manager at Circle Housing. Karen also has experience as a Regional HR Advisor at Fountains Group (OCS Group Ltd), an L&D Supervisor at May Gurney, and an HR Advisor at Aviva plc. Karen began their career as an HR Manager at Tesco Stores Ltd and has extensive experience in managing various HR functions and projects.

Karen West Chartered MCIPD's education history includes the following:

In 2019, Karen completed an Experience Assessment in Human Resources Management/Personnel Administration, General at CIPD Qualifications.

Also in 2019, Karen obtained certification as an Adult Mental Health First Aider from Mental Health England.

In 2016, Karen attended a Masterclass in Human Resources Business Partner Development at CIPD Qualifications.

From 2011 to 2012, Karen studied and received a CIPD L3 Certificate in Human Resource Practice at Reed Business School.

Karen'searliest known education is from Sprowston High School, where they attended from 1988 to 1992.

Additionally, in September 2021, Karen obtained a certification as a Mental Health First Aider from Mental Health First Aid (MHFA) England.