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Katherine Harper is the Senior IT Delivery Manager at Paragon Banking Group PLC, with a vast experience in operational management, business analysis, and team leadership. Katherine has a strong focus on using Lean Six Sigma principles to improve process efficiency and has worked on various projects in the pensions administration sector. Katherine holds a BSc in Psychology/History of Science from the University of Leeds and has pursued various diplomas and certificates in business analysis, investment management, and counselling skills.