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Janis Ziemelis is a skilled IT professional with extensive experience in infrastructure engineering and support roles. Currently serving as a Senior Infrastructure Engineer at Paragon Banking Group PLC since March 2022, Janis previously held roles at Paragon Customer Communications, including Wintel Engineer and Junior Wintel Engineer, where responsibilities encompassed leading teams, providing Level 3 support, and administering complex Active Directory environments. Janis's earlier experience includes a position at RR Donnelley as a Junior Wintel Engineer and a role as 1st Line Technical Support Coordinator at XDP LTD, demonstrating a solid foundation in technical support and system administration. Janis's educational background includes a Bachelor of Science in Digital & Technology Solutions from the University of Roehampton and various diplomas from QA Apprenticeships and Smith's Wood Sports College. Janis is currently pursuing further education through the Chartered Management Institute.