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Zhenlin Ong has a diverse work experience that spans over several years. Their most recent role is as the Director of Client Success at Paradox, where they are responsible for ensuring client satisfaction and success. Prior to this, Zhenlin held the position of Senior Director and Head of Client Success at Cornerstone OnDemand, where they led a team of Client Success Managers and implemented strategies to enhance client satisfaction and drive revenue growth.

Before joining Cornerstone OnDemand, Zhenlin worked at ADP as a Senior Director of Strategic Client Partnerships. In this role, they managed the Global HCM needs of multinational corporations and served as a trusted advisor to their clients. They also worked closely with ADP leadership teams across various functions.

Zhenlin's earlier experience includes roles at Convergys HR Management as a Senior Consultant and at Singapore Power Ltd as a Human Resource Officer.

Overall, Zhenlin Ong has demonstrated expertise in client success management, strategic partnerships, and HR consulting throughout their career.

Zhenlin Ong started their education journey in 2000 at the National University of Singapore, where they pursued a Bachelor's degree in Sociology and Philosophy. Zhenlin successfully completed their undergraduate studies in 2003. Following this, in 2004, Zhenlin Ong joined Monash University to undertake a Master's degree in Human Resource Management, which they finished in 2005.