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Katie Cefalu has a diverse work experience in various roles and industries. Katie began their career in 2014 as a Contract Supervisor at Fruth Group Inc, where they handled customer inquiries, managed contracts, and provided product recommendations. In 2015, Katie worked as a Talent Qualification Specialist at Kforce Inc, focusing on assessing candidate qualifications. Katie then joined Jobing.com as a Client Engagement Coordinator, supporting employers in their hiring process by creating personalized job discovery experiences. In 2016, Katie moved to Paradox, where they started as a Sr. Implementation/Client Success Manager, responsible for improving the candidate experience through AI technology. Katie progressed within the company and held the position of Director of Client Success before becoming the VP of Client Success in June 2022. Currently, there is no end date specified for their role at Paradox.

Katie Cefalu obtained their Bachelor's Degree in History from Northern Arizona University, where they studied from 2010 to 2013. Prior to that, they attended Desert Vista High School from 2004 to 2008. In terms of additional certifications, they completed the Leadership Principles program at Harvard Business School Online in February 2022 and the Project Leadership program at Cornell University in January 2022. Katie also obtained the Strategic Service Institute - Advanced Service Leadership certification from Arizona State University in March 2018. Furthermore, Katie has various unspecified certifications including Leadership Breakthrough One and Two, as well as Power Communications.